Most questions are answered on the FAQ. For anything else, the channels below are the fastest way in.
One inbox for everything — customer support, in-flight shipments, partnerships and press. Replies within 1 business day (US Eastern).
NorShip Receiving
1500 NW 95th Ave, Bay 14
Doral, FL 33172
United States
Please don’t ship here without a NorShip customer ID — packages without one get refused.
Receiving: Mon–Fri, 9:00–17:00 ET
Closed on US federal holidays.
Customer support email is monitored Mon–Sat.
We’ll reply by email — usually within one business day.