Contact

Get in touch.

Most questions are answered on the FAQ. For anything else, the channels below are the fastest way in.

✉

Email

hello@norship.example

Customer support — replies within 1 business day (US Eastern).

⚡

Shipment urgent

ops@norship.example

Warehouse operations — for in-flight shipments only.

🤝

Partnerships

partners@norship.example

Retailer integrations, B2B volume, press.

Warehouse address

NorShip Receiving
1500 NW 95th Ave, Bay 14
Doral, FL 33172
United States

Please don't ship here without a NorShip customer ID — packages without one get refused.

Hours

Receiving: Mon–Fri, 9:00–17:00 ET
Closed on US federal holidays.

Customer support email is monitored Mon–Sat.

Or send a note directly

We'll reply by email — usually within one business day.